DELIVERY TIMES AND COSTS
Niki Newd skin care products are manufactured according to customer’s order in small batches at the end of every month. Orders are dispatched right after manufacturing and are delivered according to the chosen delivery method. Below you can find details on the estimated times of delivery once the fresh product has been shipped from the Niki Newd laboratory.
|Finland||Posti||Delivered immediately after manufacturing within 3-6 business days.**||
5.20€ (shipment method not possible for deliveries including Skin Cream and/or Skin Mist)*
|Finland||DHL Express||Delivered immediately after manufacturing within 1-2 business days.||14,80€ (shipment method possible only for deliveries including Skin Cream and/or Skin Mist)*|
|European Union & UK||DHL Express||Delivered immediately after manufacturing within 1-2 business days.||15,00€ (+essential cool packaging for Skin Cream and Skin Mist 7,50€)*|
|USA, Switzerland & Norway||DHL Express||Delivered immediately after manufacturing within 1-3 business days.||20,00€ (+essential cool packaging for Skin Cream and Skin Mist 7,50€)*|
|Japan & Korea||DHL Express||Delivered immediately after manufacturing within 3-4 business days.||20,00€ (due to long delivery times, we are currently unable to deliver Skin Cream and Skin Mist to these countries)|
|Other countries||FedEx||Delivered immediately after manufacturing within 2-5 business days.||Cost is based on the address of the delivery and shipment weight.|
*Please note that Skin Cream and Skin Mist require express delivery in cool packaging and are stored refrigerated.
**Please note that there may be occasional delays in the Posti delivery times and that Niki Newd is not responsible for the delays.
TAXIES AND DUTIES
Local VAT is included in our product prices. The recipient is responsible for any toll costs.
RETURN POLICY AND RECLAMATION
Please note that because our products are fresh and perishable, and made according to your order, Niki Newd® products are non-returnable after shipment. Examine your order upon delivery to ensure that there are no visible signs of damaged, missing or incorrect pieces. In case the product has been damaged in delivery, please contact Niki Newd® by the Contact Us Form on the niknewd.com site within 48 hours from receiving the order. In order for us to handle the complaint concerning damages to products occurred in delivery, the delivered product must be unopened and unused.
Niki Newd Oy reserves the right to modify terms for order and delivery at any time. Our customers are advised to see terms of order and delivery in force from time to time before placing an order.